Why Use A
Mortgage Broker?
An overview of the Mortgage Application Process

Why use a mortgage broker?
If you’re:
- Considering buying a new home;
- Refinancing your existing mortgage; or
- an investor looking to get an investor loan with a reasonable rate and set of terms,
this might be a question on your mind. You know that you’d need help getting in the thick of the mortgage application process — and a mortgage broker can simplify this for you.
In this guide, we’ll explain what mortgage brokers are and why you might want to use one. We’ll also provide an overview of the mortgage application process and show you how a mortgage broker can guide you through each step. Keep reading!
An Overview of the Mortgage Application Process
The mortgage application process involves several stages, including pre-approval, choosing a mortgage product, application, approval, and settlement.
These stages involve providing financial information, selecting the best loan for your needs, submitting paperwork and supporting documents, and finalising the mortgage agreement.
Understand each stage of the process to ensure a successful mortgage application.
1. Pre-approval stage
During this stage, you’ll provide financial information to the lender, including your income, debt, and assets. The lender will then assess your financial situation and creditworthiness to determine how much you can borrow. This stage can help you understand your budget and what kind of properties you can afford.
How can a mortgage broker help you in this stage?
A home loan broker can help you understand the pre-approval process and what you need to do to qualify for a loan. They can also provide guidance on how to improve your credit score or financial situation to increase your chances of getting pre-approved for a larger loan amount.
2. Choosing the right mortgage product
Once you’ve been pre-approved, you’ll need to choose the right mortgage product for your needs. This involves selecting the type of mortgage, such as fixed-rate or variable-rate, and the length of the loan term. You’ll also need to consider the interest rate, fees, and other terms and conditions of the loan.
How can a mortgage broker help you in this stage?
Mortgage brokers can help you compare different mortgage products from different lenders to find the best loan for your needs. They have access to a wide range of loan options and can provide insights into the pros and cons of each one, including interest rates, fees, and other terms and conditions.
3. Application stage
During this stage, you’ll fill out a mortgage application and provide supporting documents, such as pay slips, tax returns, and bank statements. The lender will use this information to verify your financial situation and determine whether you qualify for the loan. This stage can be time-consuming and may require some back-and-forth with the lender.
How can a mortgage broker help you in this stage?
Mortgage brokers can help you prepare your application and gather the necessary paperwork and supporting documents. They can also assist with filling out the application and ensuring that everything is complete and accurate. Additionally, they can act as a liaison between you and the lender, answering any questions or concerns that may arise during the application process.
4. Approval stage
After you’ve submitted your application and supporting documents, the lender will review them to determine whether you meet their criteria for the loan. They’ll consider your credit score, income, employment history, and other factors to assess your creditworthiness. If everything checks out, the lender will approve your loan and provide you with a commitment letter outlining the terms of the mortgage.
How can a mortgage broker help you in this stage?
A mortgage broker can help you understand what to expect, including the possibility of getting your application for home loan declined after preapproval and final approval. They can also work with the lender to ensure that the process moves forward as smoothly as possible. If any issues arise, the broker can help you address them and find solutions.
5. Settlement
Finally, you’ll need to sign all the necessary paperwork to finalise the mortgage agreement. This may involve paying closing costs, such as appraisal fees, title fees, and insurance fees. Once all the paperwork is signed, the lender will release the funds to the seller, and you’ll officially own your new home.
How can a mortgage broker help you in this stage?
A mortgage broker can eview the closing documents with you to ensure that everything is accurate and that you understand your obligations under the loan agreement. They can also assist with any last-minute issues that may arise, such as unexpected fees or delays.
All About Mortgage Broker Australia
Mortgage brokers act as intermediaries between borrowers and lenders. In Australia, mortgage brokerage is regulated by the Australian Securities and Investments Commission (ASIC) and must meet certain education and training requirements to be licensed.
A mortgage broker is a professional who works with a wide range of lenders and have access to multiple loan products. They can also help you with the application process and provide ongoing support throughout the life of the loan.
The goal of a home loan broker is to find a mortgage product that fits the individual borrower’s financial goals and helps them access competitive interest rates and flexible repayment plans.
Mortgage brokers are experts in the home loan industry, so they have an in-depth understanding of different lenders’ policies, products, interest rates, fees and features. This allows them to quickly compare options from multiple lenders on behalf of their clients.
Brokers also keep up-to-date with changes in government legislation or policy affecting mortgages.They provide personalised advice about loans and provide assistance with budgeting or helping applicants work towards improving their credit score if necessary.Other services offered by Australian mortgage brokers include help with refinancing existing loans, application assistance for self-employed people, and debt consolidation services where needed.
In Australia, the Best Interests Duty law requires mortgage brokers to act in the best interests of their clients. This means that brokers must provide unbiased advice and recommend loan products that are in the best interests of their clients, even if that means recommending a loan from a lender that the broker does not have a relationship with.
This puts mortgage brokers in a unique position to provide objective advice and help borrowers find the right loan for their needs. While banks may offer competitive loan products, they may not always provide the same level of personalised service and unbiased advice as a mortgage broker.
It is also worth noting that banks and lending institutions are NOT bound by the Best Interests Duty law.
In most cases, working with a mortgage broker is free for borrowers. Mortgage brokers are typically paid a commission by the lender for bringing in new business. This commission is built into the interest rate and fees of the loan, so borrowers do not typically pay an additional fee for working with a mortgage broker.
Mortgage brokers may also charge a fee in certain situations, such as for specialissed services or for loans that are more difficult to place. However, they must disclose all fees and commissions to their clients upfront, in accordance with the regulations set by the ASIC.
All in all, mortgage brokers can be a great help if you’re looking to find the best mortgage for your needs. They have access to more loan products from more lenders than you would have access to on your own, making it easier and quicker for them to find the right loan for you at a competitive rate.
In addition, they can assist with most of the paperwork associated with getting approved and setting up mortgages. They also provide guidance and advice on other important matters such as insurance protection.
Having said that, it’s important to note that not everyone requires a mortgage broker when seeking out loans; some people prefer researching on their own or working directly with certain banks or lenders. It really depends on what works best for each individual borrower based on their unique needs and preferences.
Frequently Asked Questions about Home Loan Brokers
A mortgage broker is typically paid a commission by the lender for bringing in new business. This commission is built into the interest rate and fees of the loan, so borrowers do not typically pay an additional fee for working with a mortgage broker. The commission amount varies depending on the lender and the loan product, but it is usually a percentage of the loan amount.
Yes, a mortgage broker can often help with bad credit. Mortgage brokers work with a wide range of lenders, including those who specialise in lending to borrowers with bad credit. They can help borrowers with bad credit find loan products that are appropriate for their financial situation and credit history. In some cases, a mortgage broker may also be able to offer advice on how to improve credit scores and qualify for more favorable loan terms in the future.
The mortgage application process with a broker can vary in length depending on several factors, such as the complexity of the borrower’s financial situation, the lender’s requirements, and the documentation needed to complete the application.
In general, the process of applying for a mortgage with a broker typically takes between 30 and 45 days. This is just an estimate, and the actual time can vary significantly based on the borrower’s specific circumstances.
The mortgage application process with a broker usually involves several steps, including pre-approval, documentation submission, underwriting, and closing. Each of these steps can take several days or weeks to complete, depending on the lender’s processing times and the borrower’s ability to provide all required documentation promptly.
The best way to get an accurate estimate of how long the mortgage application process will take is to consult with a reputable mortgage broker and discuss your specific situation in detail.
When applying for a home loan through a mortgage broker, you will typically need to provide documentation such as proof of income, bank statements, tax returns, identification documents, and details of any existing debts or financial obligations.
Yes, a mortgage broker can help you find home loan options even if you have a low credit score. They may be able to connect you with lenders that specialize in working with borrowers who have less-than-perfect credit or have had financial difficulties in the past.
One of the main benefits of using a mortgage broker is that they can help you compare home loan options from multiple lenders, potentially saving you time and money. They can also provide advice and guidance throughout the application process, and may be able to negotiate better terms and rates on your behalf.
Whether or not to use a mortgage broker ultimately depends on your individual needs and preferences. Here are some factors to consider when deciding whether or not to use a mortgage broker:
1. If you don’t have the time or expertise to research home loan options and navigate the application process on your own, a mortgage broker can save you time and effort by doing the legwork for you.
2. Mortgage brokers have relationships with multiple lenders, which means they can often access a wider range of home loan options than if you were to go directly to a single bank or lender
3. Mortgage brokers are trained professionals who can provide advice and guidance throughout the home loan application process, potentially helping you make more informed decisions.
4. While some mortgage brokers charge fees for their services, others are paid through commissions from lenders.
Are mortgage brokers worth it? At ZEP, we make it so
So why use a mortgage broker? It’s simple: you’ll get the best outcome on your home buying journey when you work with one! And if you’re having trouble finding the right loan, don’t hesitate to call our mortgage brokers!
We have an outstanding range of lenders available, and we will help you with everything — from paperwork through to settlement.
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