Buying Property and Purchasing A Home In NSW

Buying Property

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Thinking of buying property or buying your first home in NSW? The property market in New South Wales offers a diverse range of opportunities for potential buyers. Whether you’re just beginning to learn how to purchase a home or a seasoned investor, understanding the buying process is crucial to making informed decisions.

Buying Property in NSW: Options You Have When You Buy Property

various homes to consider when buying property in NSW

When it comes to buying property in New South Wales, the variety of residential properties available can be both exciting and overwhelming. Each property type serves different lifestyles, family sizes and investment goals. To help you make an informed decision, here’s a closer look at the main types of residential real estate options in NSW and what each one offers:

Detached Houses

Detached houses are standalone homes that sit on their own parcel of land, offering the highest degree of privacy and independence. These properties are perfect for families who value space. These often come with front and backyards, room for expansions and even features like a pool or outdoor entertaining area.

The sizes and styles of detached houses vary greatly – from compact single-story homes to large multi-storey estates – allowing homebuyers to find something that suits both their budget and preferences. Detached houses also provide the freedom to modify or renovate the property without needing approval from neighbours or a body corporate.

Semi-Detached Houses – Townhouse/Duplex

Semi-detached properties, including townhouses and duplexes, consist of two homes that share a common wall. Each one has its own separate entrance. Duplexes are generally single-story, while townhouses are typically multi-storey homes. These properties are ideal for those seeking a balance between affordability and privacy.

You can purchase half of the building, where you get the benefits of a house with fewer maintenance responsibilities. You can also choose to buy both halves, if available for sale – living in one and renting out the other to generate additional income. Many of these homes come with private yards, which provide some outdoor space for relaxation or entertaining.

Apartments/Units

Apartments or units are housed in multi-storey buildings and are a popular choice for those who want convenience and low-maintenance living. These apartments and units can range from studio spaces to large penthouse apartments. Such properties are ideal for individuals, couples or small families who prefer an urban lifestyle.

A lot of modern apartment buildings offer shared amenities that all residents can use. These include gyms, swimming pools and communal lounge areas. This makes them a great option for those who value convenience and enjoy the social atmosphere such buildings provide. Apartments also often come with added security features that include gated entryways and monitored parking.

Granny Flats

Granny flats are smaller, secondary dwellings located on the same plot of land as the main house. These are an excellent option for those who want to keep family members close by while still maintaining a level of independence.

These flats are perfect for older relatives or young adults seeking affordable accommodation. Additionally, many homeowners choose to rent out their granny flats to generate extra income, making them a versatile and valuable addition to a property.

Eco Homes

Eco-homes are gaining popularity as more people look for sustainable and environmentally friendly living solutions. These homes are designed with energy efficiency and minimal environmental impact in mind. Common features include solar panels, rainwater harvesting systems, natural insulation and the use of eco-friendly building materials.

For those committed to reducing their carbon footprint, eco homes provide an excellent opportunity to live sustainably while also benefiting from lower utility bills and a healthier living environment.

Vacant Land

For buyers with a specific vision, vacant land offers a blank canvas for building a custom home. Purchasing vacant land provides the opportunity to design and construct a house from the ground up. This allows you to tailor the structure to your personal preferences, lifestyle and future needs.

Whether you’re planning to build a modern eco-friendly home or a traditional family residence, vacant land gives you complete freedom. In terms of layout, design and landscaping, you get to do what you want with this choice. However, buyers should keep in mind that building a home involves additional costs and time for planning, permits and construction.

Rural and Acreage Properties

Farms and Hobby Farms are great for those seeking a rural lifestyle. NSW offers a variety of rural and acreage properties, including working farms and smaller hobby farms, for those who want the rural life.

Full-scale farms are larger properties designed for agricultural production, including crops, livestock, or both. These properties typically include a main residence and several outbuildings, such as barns, sheds or stables.

Hobby farms, on the other hand, are smaller and often used for recreational purposes or small-scale farming activities. These include growing vegetables or raising a few animals. These properties provide a peaceful escape from city life and are perfect for those who enjoy outdoor activities and self-sufficient living.

Each property type in this list comes with its own set of benefits. These cater to the diverse needs and preferences of homebuyers. Whether you’re drawn to the simplicity of apartment living, the eco-conscious appeal of sustainable homes, or the expansive freedom of a rural property, NSW’s real estate market has a wealth of options to explore.

Steps to Follow When You Buy Property in NSW

woman following proper steps for buying property in NSW

Thinking of buying property but don’t know where to start? Purchasing a house, or any property for that matter, is a significant milestone. This often marks the realisation of a long-held dream. The process, while exciting, involves several crucial steps. Each step is designed to ensure buyers make informed decisions and secure a property that aligns with their aspirations and budget.

To help you out with your property buying goals, here’s a comprehensive guide that can teach you how to buy a house, navigate the property market and successfully purchase your dream home.

1. Research and Planning

This is the foundation of your home-buying journey. Start by:
  • Determining your budget – Assess your financial situation, including savings, income and existing debt. This is to understand how much you can afford. Online mortgage calculators can help estimate your borrowing capacity.
  • Researching property prices – Explore different suburbs to compare median prices, historical growth rates and the overall market trend. Check online platforms as well for the latest data on property prices in NSW.
  • Creating a wishlist – Outline your must-haves (e.g., number of bedrooms, yard space, etc.) versus nice-to-haves and identify your preferred suburbs or regions.

2. Home Loan Pre-Approval

Before you start attending open homes and looking at putting in offers on your property search, securing pre-approval for a home loan ensures you understand your borrowing limit. This also demonstrates to sellers that you are a serious buyer. Here’s what to do:
  • Consult a mortgage broker – They will help you find suitable home loan options based on your financial situation and goals.
  • Get pre-approval – Once your finances are reviewed, your chosen lender will provide a conditional pre-approval. This will give you a clear sense of your purchasing power. Be mindful of the conditions attached to the pre-approval.

3. Property Search

Now comes the exciting part – searching for your ideal home:
  • Attend open homes – Visit properties in person to get a feel for their condition and suitability.
  • Use online tools – Websites like realestate.com.au or domain.com.au allow you to search for properties within your price range and location.
  • Consider a buyer’s agent –  They can help streamline the search process, especially if you’re unfamiliar with the local market. Buyer’s agents also help with negotiations.

4. Property Inspection

Inspect each property with care:
  • Look beyond aesthetics – Focus on structural aspects, potential repairs and major defects. Roof damage, water leaks or foundation issues are some issues to check on. Hiring a professional building inspector as part of your pest and building inspections is peace of mind when making such a large financial commitment.

5. Making an Offer or Bidding at Auction

When you’ve found the right property:
  • Private treaty (making an offer) – Submit a formal offer through the seller’s agent. Be ready for negotiations, as sellers may counter-offer.
  • Auctions – Understand the auction process, including auction rules and registration. Set a strict bidding limit to avoid overextending your budget. If you win the bid, the sale is typically unconditional.

6. Legal and Contractual Matters

  • Engage a solicitor or conveyancer – They will review the Contract of Sale and ensure that you understand all the terms, conditions and any special inclusions.
  • Clarify contract details – This step ensures you avoid surprises later on, such as easements, zoning restrictions or council approvals.

7. Secure Financing

  • Finalise your home loan – Once your offer is accepted, you’ll need to formalise your mortgage. The lender will conduct a formal valuation of the property to ensure it aligns with the loan amount.
  • Prepare the deposit – Ensure your deposit (usually 10% of the purchase price) is ready to be transferred.

8. Pest and Building Inspection

  • Hire professionals – Arrange for pest and building inspections before finalising the contract to identify any potential issues, such as termite infestations or structural problems.
  • Use the findings – If major issues are uncovered, you can negotiate for repairs or request a price reduction.

9. Exchange Contracts

  • Sign the contract – Both you and the seller will sign the Contract of Sale.
  • Pay the deposit – This is typically around 10% of the purchase price, which confirms the sale and makes it legally binding.

10. Final Inspections and Pre-Settlement

  • Final walkthrough – Before the settlement day, conduct a final inspection to confirm the property is in the agreed-upon condition.
  • Ensure financing and paperwork are complete – Verify that all financial and legal arrangements are ready for settlement day.

11. Settlement

  • Transfer the remaining funds – On settlement day, the final payment is made to the seller and your solicitor or conveyancer handles the legal aspects of transferring the property title to you.
  • Receive the keys – Once settlement is complete, you officially own the home and can take possession.

12. Post-Purchase

After moving in:
  • Notify utilities and service providers – Update water, gas, electricity and internet providers about the ownership change.
  • Insurance – Secure home and contents insurance to protect your new property from potential risks like fire or theft.

Following these steps will help guide you through the home-buying process in NSW, ensuring that you make informed and well-prepared decisions at each stage.

Additional Considerations When Buying Property in NSW

  • Cooling-Off Period – In NSW, there’s typically a five-business-day cooling-off period after exchanging contracts (for private treaty sales), during which you can withdraw from the purchase but may forfeit 0.25% of the purchase price. This period does not apply to auction purchases unless agreed upon.
  • First Home Buyer Assistance – The NSW Government offers various grants and stamp duty concessions for eligible first-home buyers, such as the First Home Buyer Assistance Scheme and the First Home Owner Grant (New Homes).
  • Stamp Duty (Transfer Duty): Be aware of the stamp duty costs and factor them into your budget. Check out our free online stamp duty calculator to estimate this amount.
  • Settlement Period – The standard settlement period in NSW is usually six weeks (42 days) but this can be negotiated between the buyer and seller.
  • Legal Requirements – Ensure all legal obligations are met, including verifying the property’s title, checking for any encumbrances and understanding any local council regulations that may affect the property.
  • Insurance Before Settlement – It’s advisable to arrange building insurance effective from the exchange of contracts, as you may become responsible for the property at that point.
  • Professional Advice – While the mortgage broker assists with financing, a financial advisor can help with broader financial planning and a solicitor or conveyancer can guide you through legal processes.

It’s essential to note that while these steps provide a general overview, the specific process can vary based on individual circumstances, property types and any changes in NSW property regulations. Consulting with a professional mortgage broker to guide you through the process is one of the best things you can do since they will work in your best interest when you’re planning on buying property.

Why Work with a ZEP Finance Mortgage Broker When Buying Property

With myriad financing options and the ever-evolving property market landscape, potential homebuyers often find themselves navigating a maze of decisions. In such scenarios, the expertise of a mortgage broker emerges as an invaluable asset.

Here are six compelling reasons that underscore the advantages of partnering with a ZEP Finance mortgage broker when buying real estate in NSW.

Tailored Loan Recommendations

Mortgage brokers have access to a wide range of loan products from various lenders. They can provide personalised recommendations based on your financial situation and goals, ensuring you get a mortgage that suits your needs.

Expertise and Experience

Mortgage brokers are well-versed in the intricacies of the home loan market. Their expertise can help you learn how to purchase a house and navigate complex loan terms, interest rates, and lending criteria, simplifying the mortgage process for you.

Woman reading a guide to properly purchase a house

Potential Cost Savings

By comparing multiple loan options, mortgage brokers can identify competitive interest rates and terms. This can lead to significant savings over the life of the loan.

Streamlined Application Process

Mortgage brokers handle much of the paperwork and liaise with lenders on your behalf. This not only saves you time but also ensures that your loan application is presented in the best possible light, increasing the chances of approval.

Local Market Knowledge

A local mortgage broker in NSW will have a deep understanding of the state’s property market trends and lending landscape. This knowledge can be invaluable in guiding your property purchase and financing decisions.

Ongoing Support and Advice

The relationship with a mortgage broker doesn’t end once the loan is secured. They offer ongoing support, assisting with any refinancing needs, answering questions about your mortgage, and providing advice as market conditions change.

Engaging a mortgage broker when buying a house in NSW offers a blend of expertise, convenience, and personalised service, ensuring you’re well-equipped to make informed financial decisions throughout the home-buying journey.

Things to Consider Before Purchasing Property or a Home

Purchasing a home or property is one of the most significant financial decisions one can make, often marking a pivotal moment in one’s life journey. From financial considerations to understanding the nuances of a neighbourhood, there are myriad factors that can influence the success of your investment.

Here’s a comprehensive list of things to ponder as you embark on the path to property ownership.

Budget

Determine how much you can afford, factoring in deposit savings, settlement fees, monthly mortgage payments, and additional costs like property taxes and insurance.

Location

Research the area’s safety, proximity to work, schools, amenities, public transport, and future development plans.

Property Size and Type

Decide on the number of bedrooms, bathrooms, and the overall size you need. Consider if you want a detached house, townhouse, apartment, or another property type.

Future Resale Value

Think about the potential appreciation of the property and its resale value in the future.

Market Conditions

Understand if it’s a buyer’s or seller’s market, as this can influence property prices and negotiation power.

Inspection Reports

Always get a professional building and pest inspection to identify potential issues with the property.

Financing Options

Research mortgage rates, loan types, and get pre-approval to strengthen your buying position.

Long-term Goals

Consider if the property aligns with your long-term life and financial goals, such as starting a family or investment plans.

Body Corporate fees

If the property is part of a body corporate, understand the fees and what they cover.

Maintenance Costs

Factor in the costs of maintaining the property, especially if it’s an older home or has a large yard.

Neighbourhood Dynamics

Visit the area at different times of the day to gauge noise levels, traffic, and the overall vibe.

Restrictions and Zoning

Check for any zoning laws or restrictions, especially if you plan to make future renovations or use the property for specific purposes.

Insurance Costs

Research the cost of insuring the property, especially in areas prone to natural disasters.

Tax Implications

Understand property taxes in the area and any potential tax benefits or implications of owning property.

Legal Aspects

Ensure the property has clear legal titles, with no disputes. Engage a solicitor or conveyancer to help with this.

When you work with a ZEP Finance mortgage broker, you can rest assured that you won’t miss any considerations that will make your home-buying journey worthwhile.

FAQs on Buying Property or Purchasing a Home

The ideal time to buy often depends on market conditions, personal financial readiness, and broader economic factors. Typically, a buyer’s market—when there are more homes available than buyers—can offer more favourable conditions for purchasers. However, individual circumstances, such as job stability and interest rates, should also be considered.

Price trends can be monitored through real estate websites, property market reports, and publications. Local real estate agents and property analysts also provide insights into current market conditions and future projections.

Beyond the purchase price, potential buyers should consider costs such as stamp duty, conveyancing fees, building and pest inspection fees, loan application fees, and ongoing costs like property taxes, body corporate fees (if applicable), and maintenance expenses.

While this can vary based on the lender and the loan product, a common benchmark is a deposit of 20% of the property’s purchase price. However, there are loan programs available that may require a lower deposit.

Both options have their pros and cons. New properties often come with modern amenities and may require less immediate maintenance, while older properties can offer character, larger land sizes, and potential for renovation. It’s essential to consider personal preferences, potential repair costs, and the property’s location.

Conducting thorough research on recent sales in the area, obtaining a property valuation, and seeking advice from real estate professionals can provide insights into a property’s market value. Additionally, a professional building inspection can identify any potential issues that might affect the property’s worth.

180+ Google Reviews And Counting

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Mal RiddleMal Riddle
06:31 08 Apr 24
Zep finance went above and beyond in securing finance for our company vehicle. They updated me every step of the way and made a complicated process easy. Highly recommend.
Hanna PritchardHanna Pritchard
04:38 05 Apr 24
I'd heartily recommend Kylie and the team at Zep for your mortgage needs.
Claire WestraClaire Westra
04:28 05 Apr 24
I'm a property investor with 6 properties thanks to this family run brokerage business. I have had nothing but exceptional service from Zep finance. They don't cross-collateralise, work closely with your accountant and are so smooth and easy to work with.Zains team consider well over 100 lenders to come up with the right loan product for investors. These guys do the hard yards and I could not recommend them more.
Nikki FernNikki Fern
01:26 05 Apr 24
Highly recommend ZEP Finance, a local family-owned business whose kindness, passion, dedication & attention to detail shines through everything they do. Exceptional humans going above and beyond!
Billy Narvo GleesonBilly Narvo Gleeson
03:59 04 Apr 24
The team at Zep were so incredibly helpful and made buying our first home not as stressful 10/10 recommend
Joshua ButtsworthJoshua Buttsworth
06:18 02 Apr 24
The team at Zep have been amazing.We had a more difficult settlement and each of the team gave me time, clear direction each step of the way and were extremely patient.Many thanks!!!Highly recommend
CarlieneCarliene
23:22 25 Mar 24
Zain is absolutely fantastic. He helped us with the refinance of our first home to help us buy our dream large acreage property nearly three years ago. Coming off our fixed loans, Zain is now helping us keep our new variable rates as low as possible. He’s been of tremendous help during the process each time. Highly recommended!
tara curnowtara curnow
08:01 24 Mar 24
The Team at ZEP were extremely helpful from the start to finish of the entire process and even after with check ins to ensure we are on a great rate and things are going smoothly. Extremely professional, fast and go above and beyond to ensure you reach your goals. Highly recommend!
Paul ChafferPaul Chaffer
23:19 20 Mar 24
Kylie Harris, my broker was excellent in her approach and assistance. She was clear, concise and made it an effortless, streamlined process unlike other experiences I have personally had refinancing property. I felt trust, care and guidance from her and the team upon every step, delivering a great outcome. I have since produced two more leads for her with long term friends who were equally impressed.
Kylie HarrisKylie Harris
23:17 20 Mar 24
Fantastic Team!! Second to none!!
Michael WolhuterMichael Wolhuter
23:19 01 Mar 24
ZEP took the time to explain the home loan process to making it stress free. They were always there to help when needed, wound highly recommend Zain and the team.
Jaime MullerJaime Muller
05:17 29 Feb 24
We had such a straightforward, no problems process with Zep. Communication was clear and consistent and the staff were all friendly and accomodating. Thank you!
Kurt MalaveyKurt Malavey
09:21 22 Feb 24
Zain and the team have helped us with loans, refinance and financial advice. They are unbelievable and easy to deal with. Call them now!
ShaunShaun
06:36 22 Feb 24
Zain and the team were great. All the way from initial contact to past our settlement date to make sure the whole process was smooth.Dealing with Karina and Trudy they made everything hassle-free and had great communication at all times. 11/10, highly recommend.
Jasmine DunwoodieJasmine Dunwoodie
03:44 20 Feb 24
Zach ConstantinouZach Constantinou
11:00 15 Feb 24
caris galvincaris galvin
22:31 13 Feb 24
We have been very happy with the service provided by Kylie and the rest of the team at ZEP finance- they've ensured a very smooth journey for our refinance and property purchase. We've already recommended them to friends and family
Matthew GordosMatthew Gordos
11:43 11 Jan 24
ZEP Finance helped us throughout the process of selling and purchasing our homes by ensuring that paperwork and communication with our finance institutions was completed under tight timeframes
Ash KnowlandAsh Knowland
19:40 18 Dec 23
Zep finance helped us achieve what we were trying to do when no other brokers could. The whole experience was met with an extremely helpful and positive mindset with nothing ever being a problem.The addition of incredibly helpful staff made our experience with zep one that we will highly recommend to anyone looking to refinance like we did.Give Zain and the team a call, you won't be left disappointedAsh
Belinda KehoeBelinda Kehoe
04:27 18 Dec 23
Great service again from zep finance.Could not recommend them highly enough.
Dani ThompsonDani Thompson
03:19 12 Dec 23
Can not recommend Zain and his team enough! They are amazing at what they do..their communication, knowledge and processes are flawless.Thanks again guys!!!
Paul OPaul O
23:51 05 Dec 23
Zain and the team at ZEP Finance are incredibly responsive to any questions and are genuinely customer-focused. They invest the time to get to know their clients and develop long-term relationships with them. It's comforting to know that expert advice and any assistance is only ever a phone call or email away. Over the past 5 years, I've found that they always act in the client's best interest and nothing is ever too difficult for them whether it be assisting with identifying the best lender for your needs, renewing loans or purchasing a home. They just make it happen!
Sorayah ZazuriSorayah Zazuri
04:08 14 Nov 23
Zain, Emma and the whole team at ZEP finance have done an amazing job. They successfully navigated us through our construction loan, and then onto refinancing to get us a better home loan with a reduced interest rate. We’ll done guys! You have taken a huge weight off of our shoulders. We look forward to dealing with your amazing, local, Lennox Head, family run business for any new mortgage needs!
Greg PowellGreg Powell
21:29 07 Nov 23
Zain and his team are friendly, efficient and professional. We have used ZEP’s services on a few occasions and I can not speak highly enough of them. They are patient and understanding and go above and beyond any expectations you may have. No hesitation in giving 5 stars plus…. Your emergency is their urgency. Fast and easy.
Shannon SayeShannon Saye
23:26 31 Oct 23
Highly recommend using ZEP Finance they made the process of getting finance easy and completed the process quickly and efficiently.
Charlotte MonlunCharlotte Monlun
03:34 10 Oct 23
Zain and the team at ZEP Finance came recommended when we started looking at buying near Lennox and needed financing. Zain was able to assist us in getting the best solution for our mortgage. The team was incredibly attentive, responsive with any queries we had along the way and professional. They made the process seem as seamless as can be considering the current lending context. A big thank you Zain, Trudy and Kelly for your expertise and support, we will certainly recommend your services.
Jamie HetheringtonJamie Hetherington
11:14 03 Oct 23
Couldn't be happier with the team at ZEP Finance. Can be quite overwhelming when making these life changes and they eased us through it all! Thank you so much
Sheridan VenessSheridan Veness
07:17 11 Sep 23
We just purchased our second home with Zain and his teams help and my goodness they are truly amazing ! They are quick and efficient and make the process stress free not to mention they are all so lovely and helpful with every need . Couldn’t recommend them enough!
Marnie SironenMarnie Sironen
06:45 01 Sep 23
Zain, Emma, Karina and the team were wonderful. They expertly navigated our complex situation, were endlessly patient and explained everything to us in plain English, which was really appreciated. Highly recommend.
SALT GYPSYSALT GYPSY
00:35 26 Aug 23
We were recommended Zep Finance by friends of ours. Zain, Emma and the team met and exceeded our expectations and we couldn’t recommend highly enough. This was our first home loan experience and their communication was always prompt and clearly explained which made the whole process as straightforward as possible for us. Thanks so much for your perseverance and dedication to finding a home loan solution for us guys, really appreciated!
Jade RogersJade Rogers
09:28 25 Aug 23
Brett WatsonBrett Watson
05:01 14 Aug 23
Kylie Harris from Zep helped me throughout the process and was amazing in my opinion, I have already recommended Zep to friends .
Micheal SimpsonMicheal Simpson
04:48 14 Aug 23
shelby milneshelby milne
05:33 10 Aug 23
ZEP finance was fast and efficient. The whole team are more than accommodating and very friendly! I would 100% recommend and be using them again in future.
Andro EngelbrechtAndro Engelbrecht
00:12 25 Jul 23
Fantastic service once again! We've used Zain and the team from ZEP Finance for our past mortgages and recently to extend our current home loan to get some renovations done. Zain and his team was excellent at communication and did everything in a timely manner. Highly recommend and will definitely use them again in the future.
Hong KHong K
13:03 05 Jul 23
Zep finance is truly amazing and will help you achieve the best result. As a first home buyer, I am not sure about the process but my broker Kylie and Karina have always been very helpful, always kept me informed throughout the process and went above and beyond to assist until it is all completed. It was an amazing experience I couldn’t have done it without ZEP Finance !!!
Louise HarrisLouise Harris
10:41 11 May 23
Zep finance seamlessly managed our recent refinancing and made the whole process so easy for us. The whole team are friendly, professional and very thorough. They were also amazing to deal with a few years ago when we were first home buyers navigating a construction loan. Highly recommend!
Thomas HarrisThomas Harris
04:30 10 May 23
Zain and the ZEP team helped us get our initial home loan in 2019 and have just assisted us with refinancing. Great team, happy to answer all questions and a smooth process. Would recommend to anyone, near and far - we work with team from Western Brisbane without any dramas!
Jean BarrJean Barr
10:40 19 Apr 23
Made it easy for me to get my house loan. The staff were all very professional and made the whole process much easier and smoother. I would never have been able to settle on my purchase so quickly had I not had the team behind me. Everything was clearly explained to me. They took the stress out of the whole process.
Pip CPip C
10:24 19 Apr 23
Zain and his team did a wonderful job securing me a home loan and helping me understand the steps involved. They communicated with all the necessary parties on my behalf and l couldn't have been happier with the work they did for me. I highly recommend ZEP finances. Many thanks Zain, Kylie, Lisa and all the team.From a happy first home owner!
Louise O'ConnellLouise O'Connell
08:32 30 Mar 23
Zep Finance are world class! This was my 6th mortgage and by far the best advice and all round service I've ever experienced. Kylie went above and beyond to find me the best deal, with Trudy, Emma, Jasmine and Caitlin keeping me informed along the way. Thanks ZEP! I really appreciate the great loan you negotiated.Highly recommend this team!
Demi KroehnertDemi Kroehnert
01:23 28 Jan 23
Amazing experience for first home purchaseZEP Finance we’re excellent in making our fist home buying experience simple. Our broker, Joel, provided an awesome experience when purchasing our very first home and wer were able to purchase the home of our dreams. Throughout the whole process, Joel always communicated with us clearly and answered any questions we had, making sure we understood. Thank you to Joel and ZEP finance for providing us with a great experience and we will be sure to return when we need a broker in the future.
Brad NewbyBrad Newby
22:20 27 Dec 22
The team at ZEP Finance were very professional throughout the whole loan process and provided us with several options that suited our circumstances. Not living local was not an issue for them and the communication provided from the ZEP team was amazing. If you are looking for a service which is tailored to your specific needs we highly recommend reaching out to Zain and his team. Thanks for helping us achieve another milestone in our lives.
So grateful for Zep Finance.There are few words that can explain our gratitute to Zain and Joel.The brokerage service was excellent from beginning to end in assisting us to secure our very first home.Zain and Joel made us feel valued and informed each and every step of the way on our journey to owning our own home.We can't thank them enough for their exceptional, meticulous, professional and efficent assistance and support.If you are looking for a broker, we can absolutely recommend Zep Finance and will continue to use their services in the future!From the Myburghs.
Abbey McBurneyAbbey McBurney
23:37 20 Oct 22
Third time - Still Amazing ServiceThis was our third time working with ZEP Finance. The whole team supported us through a very difficult process negotiating with our previous lender following the February/March floods. We would have been lost without their support.They then switched gears and sprung into action to get us locked and loaded to buy a new, flood free home.Joel helped us obtain pre-approval with our preferred lender and the whole process from exploring options to pre approval to settlement was seamless and stress free.Zain has built a quality and caring team, whose attention to detail and customer service is hands down second to none.I have always, and will continue to recommend ZEP to anyone looking into finance options.
The Image CollectiveThe Image Collective
05:22 04 Oct 22
Highly recommend the entire team at ZEP to anyone needing finance information or services. The results were nothing short of amazing. This experience for me has restored my reservations about loans/finance with their professionalism and knowledge. I understood everything that was explained, was given options and felt so empowered to leave my long term bank.I have since referred family and friends to see them and hope anyone reading this gives them a go. Trust me, you won't be disappointed. THANK YOU ZEP!!!
Nat DaleyNat Daley
00:18 02 Aug 22
Second to noneOver many years and many transactions, Zain Peart and his team (Kylie, thank you) have always been great, but this time they went above and beyond. Our situation is complex, the investment property transaction we just executed was complex, and what was even more complex was the timing of the transaction (floods, COVID-19, interest rate increases, maternity leave, personal matters etc). ZEP provided much needed stability in these uncertain times. There is nothing that office cannot do, and it seems the more complex the scenario the more they stand out. I cannot recommend ZEP highly enough, and do to my family, friends and clients 100% of the time.
Wan BradridgeWan Bradridge
10:06 11 Jul 22
Amazing service! Zain, Kylie and the team went above and beyond for us. They made the process so easy. They did all the hard part for us, we didn’t even have to lift a finger! Always keeping us up to date with the progress of the loan application, very professional and friendly. We would recommend the team to anyone! Thank you guys! Craig and Wan
J CJ C
10:03 11 Jul 22
I couldn't have asked for better service! Zain, Jasmine, Emma and the entire team at ZEP worked around the clock to find the best possible loan for my situation.If you're looking for a professional, timely, considerate and understanding broker, ZEP is my recommendation. Jasmine always replied to my requests quickly and efficiently and Zain worked tiressly to find the product just for me.
Sally CookSally Cook
10:02 17 May 22
PROFESSIONALSERVICE AND GREAT COMMUNICATION !!Zain, Joel and his team were extremely helpful, responsive and gave us excellent advice throughout the process of obtaining our loan and securing a home in this difficult property market. Their service was sincere and supportive and we would highly recommend to anyone to use their services. We will most definitely reach out to them once again for any further loan applications. These guys made it all happen !!! THANKS HEAPS
Helen WoodburnHelen Woodburn
00:55 15 Jan 22
Buying and selling property can be stressful so having someone assist us with our financing towards the selling and buying of a property was very important to us. Zain at ZEP Finance came highly recommended. Both Zain and his team did an incredible, efficient and professional job from start to finish. Zain's knowledge and experience is exceptional which instilled our confidence and trust. The team's communication was outstanding and their timely and prompt attention to detail provided comfort and peace of mind throughout the process. This meant we could focus on other necessities associated with moving house as well as saving us a heap of time. We would highly recommend Zain and ZEP Finance to anyone requiring a mortgage broker.
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